Want to cut down the time you spend repeating the same email tasks every day? Outlook Quick Steps can be your secret weapon.
With Quick Steps, you can automate multi-step email actions—like forwarding messages, replying with a template, moving to a folder, or assigning a category—all with a single click. It’s built right into Outlook, no plugins or coding needed.
By the end of this guide, you’ll be able to create your own Quick Steps to handle emails faster and more efficiently. Whether you deal with tons of client requests or internal updates, this feature can save hours each week.
Let’s dive in.
Step-by-Step: How to Create a Quick Step in Outlook
- Open Outlook and Go to the Home Tab
- Launch Outlook.
- On the Home ribbon, locate the Quick Steps group, usually near the center.
- Click “Create New”
- In the Quick Steps gallery, select Create New.
- This opens the Edit Quick Step dialog box.
- Name Your Quick Step
- In the Name field, enter a clear label like “Forward to Manager” or “Archive & Reply”.
- Choose an Action
- Click Choose an Action and select from options like:
- Move to Folder
- Categorize Message
- Mark as Read
- Reply or Forward
- Flag Message
- You can add multiple actions by clicking Add Action.
- Click Choose an Action and select from options like:
- Customize Action Details
- For example, if you choose Move to Folder, you’ll select the destination folder.
- For Reply, you can insert template text or predefined messages.
- Assign a Shortcut (Optional)
- Use the Shortcut Key dropdown to assign a keyboard combo (like Ctrl+Shift+1).
- Add a Tooltip Description (Optional)
- Write a short note describing what the Quick Step does. Helpful if you create several.
- Click Finish
- Your new Quick Step now appears in the Quick Steps gallery.
- Use Your Quick Step
- Select an email and click the Quick Step from the ribbon—or use your shortcut key.
- Edit or Delete Quick Steps Anytime
- Click the Manage Quick Steps arrow (bottom-right of the group).
- Use the dialog to edit, reorder, or remove steps.
Pro Tips & Workflow Improvements
- 💡 Combine Multiple Actions
For example: Move to folder > Mark as read > Categorize > Forward to boss—all in one click. - ⌨️ Master Keyboard Shortcuts
Assign shortcuts to your most-used steps for lightning-fast inbox management. - 🔁 Use Templates for Quick Replies
Add standard responses to Quick Steps that auto-populate reply fields—great for FAQs. - 📥 Sort Emails Automatically First
Combine with rules to route emails, then apply Quick Steps for even faster processing. - 🗃️ Use with Shared Mailboxes
Quick Steps work in shared mailboxes too—helpful for teams handling support or sales.
Advanced Use Case: Create a Quick Step for Delegation
If you regularly delegate emails:
- Name: “Delegate to Sarah”
- Actions:
- Forward to Sarah’s email
- Move original to “Delegated” folder
- Add category “Delegated”
- Mark as complete
- Shortcut: Ctrl+Shift+2
This automates task hand-offs in seconds.
Troubleshooting & Common Mistakes
- ❌ Quick Step Not Running?
Ensure you’ve selected an email. Quick Steps only apply to selected messages. - 🔁 Can’t Chain Certain Actions?
Some combinations (like Reply and Move) may require manual tweaks or templates. - 📤 Replies Missing Signature?
If replying with a template, Outlook might skip your auto-signature—add it manually or include in the template. - 🚫 Missing Quick Steps?
Some versions of Outlook (like the web app) don’t support Quick Steps. Use desktop Outlook 2016 or newer. - 🧼 Too Many Steps?
Keep them concise. Overloaded Quick Steps can get confusing—aim for 2–4 actions max.
Conclusion
Quick Steps are one of the best hidden gems in Outlook for speeding up your email workflow. Once you’ve set up a few tailored to your daily routine, you’ll wonder how you managed without them.
Want more automation? Learn how to create Outlook Rules or use Templates for Repetitive Replies—they pair perfectly with Quick Steps.